You are free to cancel your order within 48 hour of purchase. After 48 hours you can reselect your product anytime prior to possession without penalty or request a refund with a 10% administration fee.
mattresses cannot be returned or exchanged once the product is open. Once you have taken possession and you are not happy with your furniture purchase, you can return the product(with original package) with a 25% restocking fee. All furniture must be received in our distribution centre within 7 days of possession. Refunds are processes with the same method of payment (excluding cheque or cash where reimbursement will be via company cheque within 7-10 business days).